Sell on WhatsApp: from “price?” to paid
Someone messages “price?”, you answer “$25” and they never write back. Someone else asks at 11 p.m., and by the time you see it they’ve bought from somebody else. You have 300 unread chats and no idea which one was about to pay. This guide turns that WhatsApp into your checkout counter.
- Automatic messages: greeting, away message, quick replies and Meta's AI agent, set up the right way (Chapter 3, plus Bonus 4 with ready-made texts).
- Sales groups: how to set up the group, invite without spam, post with product codes, handle holds and run drops (Chapters 9 and 10).
- Get WhatsApp Business ready in 20 minutes: profile, catalog, greeting and away messages, quick replies and labels.
- Take every conversation from “hi” to paid in 5 steps: Greet, Understand, Offer, Close and Confirm.
- Collect deposits without chasing anyone, and get past customers to buy again.
- Secure checkout on Payhip
- Instant download
- English edition
Flip through the ebook before you buy
These are real pages from the ebook and the bonuses. Tap one to see it full size.
Try a prompt from chapter 8
Type what you sell, pick what you need it for and paste the prompt into ChatGPT, Gemini or whichever AI you use. Fill in the brackets before you send it.
I run a [what you sell] business in [city]. My customers are [who]. Write 5 WhatsApp quick replies: prices, payment methods, delivery, deposit and thank-you. Friendly tone, short sentences, 3 lines max each, in [US / UK] English. Go easy on the emojis.
Write the WhatsApp catalog description for this product: [name, size, what's included, price, lead time]. Use 4 lines: what it is and who it's for, what's included, how to order, and one detail that removes doubt.
A customer told me: "[what they said]." I had offered them [product and price]. Give me 3 possible replies, friendly and with no pressure, each ending with a question.
Review this message I'm about to send a customer. Tell me if it sounds cold, confusing or pushy, and give me a better version: [your message]
Write a WhatsApp broadcast for my repeat customers about [news or date]. 5 lines max, one call to action, and it should sound like a person, not a company.
For businesses where the sale happens in the chat
It's for you if…
- Customers ask you on WhatsApp and send the payment screenshot right there.
- You give the price and the conversation dies.
- Orders, deposits and balances get mixed up across hundreds of chats.
- You sell from your personal WhatsApp, or you have Business but no catalog or labels.
- Asking for money, or messaging someone who went quiet, feels awkward.
It's not for you if…
- You want the WhatsApp API, a chatbot or a paid CRM: everything here uses the free app.
- You want to blast messages to people who never gave you their number.
- You already have a support team with processes and metrics.
14 chapters and a 14-day plan
32 pages. Everything happens on your phone, with the free WhatsApp Business app.
- Why your WhatsApp isn't sellingThe 6 mistakes, from using your personal number to only messaging when there's a sale.
- WhatsApp Business ready in 20 minutesProfile, greeting and away messages with their recipients, quick replies (up to 50, with photo or video) and labels.
- Automatic messages that don't sound like a botWhen to use greeting, away, quick replies or Meta's AI agent, with 3 setups by type of business.
- A catalog of what you actually sellYour own photos, country of origin, Meta's review, cart, collections and the 4-line formula.
- The conversation that closesThe 5-step method: Greet, Understand, Propose, Close and Confirm, with examples.
- "Let me think about it" and silenceWhat to say to each doubt, "can you give me a discount?" and the 3-message follow-up.
- Getting paid without chasing anyoneOrder policy, payment details, balance reminder and what to do when someone doesn't pay.
- Getting them to buy againThe after-sale message, Status, free broadcasts and paid marketing broadcasts.
- Channels, Communities and groupsWhere you sell and where you just announce, why people only react, and how to get them talking.
- The sales group, step by stepRules, inviting without spam, a weekly schedule, product codes, holds, "SOLD" and drops.
- AI as your assistant5 prompts for your messages, catalog, objections and broadcasts.
- What's new from MetaThe AI agent, paid broadcasts, usernames and Meta One: what's available and what isn't.
- Your 14-day planWhat to do each day to get everything ready.
- Track just 4 numbersConversations, proposals, sales and repeat customers.
4 bonuses to reply in seconds
Pay on Payhip and download it right away
- 01Pay on PayhipPayhip is the store that handles the checkout. It is a one-time payment in USD.
- 02Download the ZIPRight after paying, Payhip shows you the download link and emails it to you. Inside are the ebook, the bonuses and the tracker.
- 03Questions? Write to usIf something doesn’t open or you have a question about the guide, email armony@armonyagency.com.
Estéfani Torres
Estéfani is the CEO and web designer of Armony Agency, a web design and social media management agency in Panama. Her team works with small businesses that get found on Instagram and close the sale on WhatsApp, and this guide collects what works for them.
She also built Cotiza Fácil, a free app to send quotes, invoices and receipts with your logo over WhatsApp.
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FAQ
What do I get?
A ZIP file with the ebook as a PDF (32 pages), the bonuses PDF with the 50 messages the 6 sample catalog cards and the automatic messages ready to set up, and the customer tracker spreadsheet for Excel, which also opens in Google Sheets. It is the English edition.
Do I need to pay for WhatsApp Business or any software?
No. WhatsApp Business is free and everything happens on your phone. The chapter 8 prompts work with the free version of ChatGPT or any other text AI.
Can I keep my current number?
Yes. When you install WhatsApp Business you can move your number over and keep your chats. From then on that number stops working in regular WhatsApp. Chapter 2 explains both options.
Does it work if I sell services?
Yes. The catalog works for services, and the 5-step method includes examples for clothing, baked goods and services such as design, photography, classes or beauty.
How much time does it take?
Setup takes 20 minutes. The 14-day plan spreads out the rest, and after that the daily work is 20 to 30 minutes: check your labels, reply with the method and post a status.
When do I get it?
Right after paying. Payhip shows you the download link and also emails it to you.
Keep learning
- WhatsApp Business catalogHow to set it up step by step, with description examples.
- Instagram DM sales scriptsWhat to answer when a follower asks for the price.
- Cotiza Fácil, free appQuotes, invoices and receipts with your logo, ready to send on WhatsApp.
- Sell on Instagram in 30 Days with AIThe ebook to get more messages coming in from Instagram.
Make every chat end in a confirmed order
14-chapter ebook + 50 messages + 6 catalog cards + customer tracker + automatic messages for USD 9.90. Instant download on Payhip.
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