Legal

Privacy policy

Last updated: April 27, 2026

At Armony Agency we respect your privacy. This policy clearly explains how we collect, use and protect the personal information you entrust to us when you visit our website or hire our services.

1. Who we are

Armony Agency is a web design, branding and digital marketing agency operating remotely from La Chorrera, Republic of Panama. For any privacy-related questions, you can write to us at armony@armonyagency.com.

2. What information we collect

We only collect the information necessary to provide our services:

  • Contact details: name, email address, WhatsApp number and company, which you provide voluntarily when filling out the form.
  • Project information: messages, briefs and files you share during the creative process.
  • Browsing data: IP address, browser type, pages visited and visit duration, collected through analytics tools such as Google Analytics 4 and Meta Pixel.

3. How we use your information

Your data is used exclusively to:

  • Respond to your inquiries and send you quotes.
  • Deliver the services you hire us for.
  • Improve our website and user experience.
  • Send you the Armony newsletter —only if you authorize it.

We do not sell, rent or transfer your data to third parties for commercial purposes.

4. Cookies and similar technologies

We use strictly necessary cookies for the site to function and analytics cookies to understand how the website is used. You can disable them in your browser settings at any time. If you choose to disable them, some features of the site may not work properly.

5. Sharing with third parties

We only share information with essential technical service providers —hosting, analytics, email tools— that comply with international data protection standards. Each of them accesses only the information strictly necessary for its function.

6. Data retention

We keep your data for as long as we maintain an active business relationship and for up to 24 additional months for tax and accounting purposes. After that period, the data is securely deleted or anonymized.

7. Your rights

Under Law 81 of 2019 on Personal Data Protection of the Republic of Panama, you have the right to:

  • Access the information we hold about you.
  • Request the correction of inaccurate data.
  • Request the deletion of your personal data.
  • Object to the processing of your data for marketing purposes.
  • Request the portability of your data.

To exercise any of these rights, write to us at armony@armonyagency.com. We respond within 10 business days.

8. Security

We implement reasonable technical and organizational measures to protect your information: HTTPS encryption across the entire site, strong passwords, restricted access and secure backups. Even so, no system is 100% impenetrable —if you notice anything unusual, please report it right away.

9. Changes to this policy

This policy may be updated to reflect changes in our services or in applicable law. Any significant change will be communicated through a visible notice on this site. The "last updated" date will always appear at the top.

10. Contact

If you have questions about this policy or about how your personal data is handled, contact us: